Frequently Asked Questions


Frequenty Asked Questions

FREQUENTLY ASKED QUESTIONS

we get Mobile insurance is a type of insurance coverage that pays for repair, replacement and theft/stolen expense. Mobiles purchased online or in-store are eligible to get it insured.

You can buy mobile insurance online direct from TIMES Global Assurance website. Click here to initiate a Claim.

Once your Mobile is insured with TIMES Global Assurance it will be protected and covered against Accidental damages / Liquid Damages* / Screen Crack / Display Problem/MotherBoard damage due to accident and theft/stolen case*. Since all claims are subject to terms and conditions Kindly read carefully or capture screenshot of terms & conditions before you purchase any plan at https://www.mymobileinsurance.com/terms.html.Case 1:Accidental Damage / Water Damage/Screen Crack/Display damage or any internal Malfunction due to accident.In the event of damage call our relationship manager/customer support or email us at [email protected] and we will arrange a Pickup and drop facility of your Mobile( In Delhi NCR Only) or you need to send us if you are in another city. Note- In a year Maximum 3 Claims are allowed in an interval of 4 months Gap and with 90%, 50% & 25% of the cost of the replaced part(s) per Year excluding depreciation, service and handling charges. Company will not take claims before 10 days from Policy Activation date.Case 2:- In the event of Stolen/theft of your mobile.Once you realize that your mobile has been stolen or robbed,then immediately visit the nearest police station of that area and get the FIR (Don't forget to mention iPhone IMEI No.) and send the copy of FIR (Within 48hours) from time of incident and later a copy of closure report and non traceable report to [email protected] After a proper verification and receipt of complete documentation company will provide you another mobile of the similar make and model as per TIMES Global theft policy.

ALL CLAIMS ARE SUBJECT TO SERVICE AND HANDLING CHARGES and DEPRECIATION. For More Information Please Call 078-9546-5847 or mail at at [email protected]

When you buy an expensive Smartphone or laptop the first thing comes in your mind is to save it from any unfortunate event like damages or theft. Times Global not only gives hassle free claims but also provides additional benifits like free extended warranty and uptp 50% premium refund in case of no claim.

Click here to get more information

TIMES Global Assurance is considerd best mobile insurance company in India from past 8 years. Times Global not only gives hassle free claims but also provides additional benifits like free extended warranty and uptp 50% premium refund in case of no claim.

Click here to get more information.

When you buy an expensive Smartphone or laptop the first thing comes in your mind is to save it from any unfortunate event like damages or theft. Times Global not only gives hassle free claims but also provides additional benifits like free extended warranty and uptp 50% premium refund in case of no claim.

Click here to get more information

Once your policy will get activated, for which you will recieve an Activation Email on your registered email ID, you can claim post 10 days after that email.

You are still eligible for buying mobile insurance from TIMES Global Assurance even if it is purchased from out of India and on a different name on its ivoice. However the bill must should include: IMEI Numbe rDate of Invoice Mobile Value